Frequently Asked Questions

How do I change or cancel my reservation?

We require requests for changes or cancellations to be sent in writing to info@sullymansion.com.

Is there availability for early check-in, late checkout and luggage storage?

We have a very small staff and we are generally unable to accommodate check-ins before 2 pm and checkouts after 11 am. We also do not have the capability to store your luggage safely outside your room. Our room locks are set to activate with your code at 2 pm, so the best way to access your room before 2 pm is to reserve the room for the night before. If you need to remain in your room after 11 am, please reserve it for the day, as the room codes change at checkout and you will incur an hourly late checkout fee. 

What type of parking is available?

Parking in the neighborhood is unrestricted. There is usually plenty of space either on Prytania St or 4th St. We do not offer off-street parking.

Will there be anyone to help with my luggage?

We do not have bell service staff members and are therefore unable to help with your luggage. Please keep in mind we are not equipped with an elevator.

Will the owners be at the Sully during our stay?

Yes, the owners have an apartment on the third floor. You may meet them coming and going throughout your stay!

What happens if the power goes out during our stay?

We will do everything we can to make sure you have what you need during a power outage. Please keep in mind we are not equipped with a generator.

During our stay can we use the common spaces such as the front porch, foyer, living room, dining room, and courtyard garden?

As a guest of the Inn, you are welcome to enjoy spending time and doing activities in the common spaces; however, to host a private event you will need a prior event booking. See below for how an "event" is defined at Sully Mansion.

How does Sully Mansion define an "event"?

The Sully defines an "event" as a private gathering anywhere in the property that has external service providers or external guests entering the Sully. By booking an event at the Sully, you will have exclusive use of one or all event spaces for a specific block of time. If the event is in one of our rooms, access to your vendors and additional guests will be granted. All events at the Sully require a separate booking process and payment through the Events Coordinator.

What are examples of events that I can host at the Sully?

Seafood boils, weddings, showers, birthday parties, private dinners, bridal preps, elopements, graduation parties, cookouts, photoshoots, workshops, etc., are all welcome at Sully Mansion!

What are examples of activities that are not considered events and do not require booking ahead of time?

Enjoying happy hour on the front porch, working or relaxing in the foyer and living room, grabbing takeout and eating it in our courtyard garden or dining room, playing board and card games in our dining room or any other activity that does not require external service providers or exclusive use of the common spaces is considered an activity and more than welcome. Please remember to be respectful of quiet hours. Also, the activity must be limited to guests of the Inn and not prevent other Inn guests from accessing the space.

Are there benefits to booking all the rooms for an event?

Yes, you get a unique intimate experience with your party! Some events including micro weddings can only be hosted if all rooms are booked. 

If I rent all 8 rooms, do I have exclusive use of the entire property?

Renting all 8 rooms allows for a more intimate stay for you and your party. However, if you are planning on hosting an event, defined as having a private gathering anywhere in the property that has external service providers or external guests entering the Sully, you need a separate event booking per event. Access to the kitchen is for Sully Mansion staff only. And keep in mind the owners live on-site and will be coming and going from the Sully during your stay.

Will I have access to a kitchen and refrigerator during my stay?

No, the Sully restricts access to the kitchen to Sully staff and licensed caterers with prior approval. There is a refrigerator in the dining room that you are welcome to use for leftovers or drinks, we just ask that you please remove your belongings before checking out. If you are hosting an event at the Sully, your contract will delineate whether your licensed caterer has access to the kitchen or not.

If I rent all the rooms, do I still have to adhere to the quiet hour's policy?

Yes, the quiet hour's policy is always enforced due to local regulations and to respect the owners' living space.

What is the process for reserving an event space?

You can call us or submit an inquiry form and we will check availability. All events require a contract and a separate payment.

When a refund is issued, do you charge an administrative fee?

Yes, we keep 5% of all amounts that are refunded similar to a restocking fee.

Is there a different cancellation policy for events?

Yes. The general cancellation policy for events is detailed in the events packet, which is available upon request.